Virgin Bet Review

Powered by the SBTech platform and created in collaboration with the game developer Gamesys, Virgin Bet is the newest addition to the online betting world. What has the collaboration amounted to, and how does the fledgling operator plan stand out? Their generous welcome offer of ‘bet £10, get £20 of free bets’ certainly is a promising step.

New members only. £10 min bet, placed and settled at 1.50 min odds within 14 days of sign-up. Awarded as 2x non-withdrawable £10 Free Bet Tokens. Valid for 14 days. Full T&Cs apply.

Virgin Bet Logo

Virgin Bet Bonus

Customers who open a new account will be eligible to get the Virgin Bet bonus. As we have said, the bonus is the following: bet £10, get £20 of free bets. This is a very straightforward offer, which is a welcome sight. The conditions can easily be met, and we expect the users to make good use of it. As always, it’s important to keep the key terms and conditions in mind. Bellow, you can learn about the details of the offer.

Bonus offerBet £10, get £20 of free bets
Offer detailsMake a £10 bet at minimum odds of 1/2 within 14 days of your registration, and claim £20 in free bets (two £10 free bet tokens).
Key Terms and ConditionsNew members only. £10 min bet, placed and settled at 1.50 min odds within 14 days of sign-up. Awarded as 2x non-withdrawable £10 Free Bet Tokens. Valid for 14 days. Full T&Cs apply.
Bonus codeTBA

Betting Markets

The operator has a very good selection of sports betting markets. Customers can bet on over 30 different sports which, of course, include the most popular ones like football, basketball, American football, tennis, MMA and horse racing.

The offer also extends to some of the less mainstream sports, such as badminton, beach soccer, netball, and surfing. The bookmaker also includes the budding e-sports market into its offer.

Each of the sports has comprehensive coverage of different leagues and tournaments. Football, in particular, impressed us with the number of worldwide markets covered.

Mobile website and Apps

One peculiar thing about Virgin Bet is the fact that at the time of this writing, they operate only on mobile devices. We are not sure if this is part of their long term strategy, but at this time, the desktop version only advertises the mobile app. It also gives some general information about the services and the Virgin Bet bonus.

Nevertheless, the mobile website is completely operational and fully-featured. You can register, place bets, claim the welcome bonus and participate in other promotional offers with ease. The site’s layout is intuitive and clean, navigation is smooth and you can find everything you need in a few swipes and taps.

It really is one of the best mobile website solutions we have had the chance to use.

The mobile app runs just as smoothly as the website and at the time we spent using it, we haven’t run into any major issues. It is important to note that, currently, only the Android version of the app is available. The operator states that the iOS app will be released soon.

Virgin Bet Website and App

Payment Methods

The bookmaker supports several payment methods, which include bank cards, an online payment service, and e-wallet. However, not every payment method supports both deposit and withdrawal. These are the ones the operator lists:

  • Mastercard and Visa (deposit and withdrawal)
  • Apple Pay (deposit only/must withdraw back to bank account details)
  • PayPal (deposit and withdrawal)

Customer support

Virgin Bet has excellent customer support. The site has an extensive Help & FAQs section where users can find a solution to almost any issue.

The Help section is organized into topics, which makes finding the answers quick and easy. For example, in the ‘Promotions’ section, you can find out how you can claim the Virgin Bet Bonus.

If you can’t find the solution to an issue in the Help section, you can also contact customer support directly. There are three ways to contact support – through a phone call, email or via live chat. For any urgent issues, we would recommend using the live chat.

You can find the email contact form and the customer support phone number in the ‘Contact us’ section of the website.

Our verdict

Being that it is a new brand, this bookmaker has left a very positive impression. We liked the selection of sports betting markets both in terms of leagues and the sports on offer.

We also think that the Virgin Bet bonus new users get for joining is easy to claim and very generous.

Especially when compared to similar welcome bonuses you would see with other operators, where users often have to jump through hoops in order to claim them.

There are also some less than ideal solutions this operator has gone with, which we can only attribute to growing pains. First, there is the glaring issue of the missing desktop website.

Although we thought that the mobile version was excellent in every way, it is still a strange choice to go fully mobile.

Hopefully, this is only a temporary solution, and the operator will have a fully operational website in the future.

What we likedWhat we didn’t like
The selection of betting marketsLack of a desktop version of the website
Virgin Bet bonusA limited selection of payment methods
Customer support